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New Relic
Liddr reads your observability state — open and recent alert violations, incidents, APM deployment markers, and the entity catalog (applications, browser apps, synthetic monitors) — so Know can answer "what's broken / what shipped" and Signals can surface incidents as risks. Liddr never writes to New Relic; the key only ever needs read access.
What Liddr accesses
| Direction | Access |
|---|---|
| Ingest (read into your knowledge graph) | Read-only |
| Reverse sync | None — Liddr never writes to this source |
Setup
- In New Relic: one.newrelic.com → your profile → API keys → Create a key of type User (NRAK-…). License/Ingest keys won't work — the REST API requires a User key.
- Create it on a dedicated user with a read-only role — the key carries that user's account permissions.
- In Liddr: Settings → Connections → New Relic, paste the key; in Advanced settings set Region to eu if your account is EU-hosted (default us), and optionally the Account ID and ingest window.
- Test, then run an Ingest.
Required scopes
User API key
Ingest — minimum
- No key-level scopes — access follows the key owner's account role
- A read-only (or Basic) user role is sufficient for everything Liddr reads
TIP
Read-only is both the minimum and the maximum — there is no reverse sync to New Relic. Don't mint the key on an admin user, and don't paste a License or Browser key by mistake (they authenticate data ingest, not the read API).